This small program is geared for small IT departments that want to maintain a history of support calls and resolutions. You add software and hardware to the database. Enter support call description, error message and resolution. Search for similar previous incidents. Attach any document to the incident so you can reference it later.Version 090828 includes Expanded Hardware Section.

 • Windows Server 2008
 • Windows Vista
 • Windows XP
 • Windows 2003
 • Windows 2000
 • Windows NT

hardware, document, similar, history, message, program, help desk, description, software, add software, maintain, departments, includes, error message, reference, KB Help Desk, incident, previous, support

html5, download, ajax vnc web vnc, permission, Outlook plugin, mail tool, rights, Webshop textmodules, html5 vnc, helpdesk, web helpdesk software, adobe key, domain, CITSL, mail support, Hotel textmodules, call tracking, text modules, license key, product key, shareright, shareware, remote control, tight vnc, help desk system, customer support